Frequently Asked Questions

About Services

We serve Gauteng, Free State, North West, and also travel nationwide for projects of any size, including lodges, farms, homes, and commercial sites.

 

A properly built and regularly maintained thatched roof can last 20–30 years, depending on weather exposure and the quality of the materials used.

 

Yes. We provide emergency repairs for leaks, storm damage, and structural issues to prevent further damage to your roof.

We recommend a yearly inspection and maintenance every 2–3 years to keep your roof looking good and performing well.

Brushing removes loose, weathered thatch from the top layer, while re-thatching involves replacing old material to restore strength and extend the roof’s lifespan.

 

Yes. We install Harvey tiles over natural thatch for improved fire resistance, reduced maintenance, and a long-lasting modern finish.

CONTRACT / PAYMENTS

Yes. A deposit is required to secure materials and schedule your project. The remaining balance is paid upon completion.

 

We accept EFT, bank transfer, and invoice-based payments. Cash payments can be arranged for smaller projects if needed.

 

Absolutely. All quotes are written, detailed, and obligation-free, clearly outlining the work, materials, and costs before any agreement is made.

 

Your quote is final unless we uncover additional damage not visible during assessment. We always communicate changes before doing extra work.

 

Yes, we can discuss structured payments for bigger projects like lodge roofing, large lapas, or full re-thatching.

 

Yes. We provide workmanship guarantees and use high-quality materials that meet industry standards for safety and durability.

Other Questions

Most small projects take 2–5 days, while larger roofs or lodges can take 1–3 weeks, depending on size and complexity.

 

Yes. We remove all waste, old thatch, and materials from the site, ensuring your property is left clean and neat.

 

Definitely. We provide site inspections to assess your roof’s condition and offer the best solution for your needs.

 

Yes. All our craftsmen are skilled professionals with more than 15 years of thatching and roofing experience.

 

We use premium materials such as water reed, straw, and Cladium sledge, depending on the project requirements and client preference.

 

Yes. We work on homes, lapas, lodges, resorts, game farms, restaurants, estates, and commercial developments.

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